What causes excessive tearing and staining?
Clogged or Shallow Tear Ducts: Studies indicate that 20-25% of small dogs and cats are born with closed or shallow tear ducts. Tears overflow because their eyelid space is not deep enough to contain them.
Excessive Tearing: When the face hair is wet from excessive tearing, it becomes a breeding ground for bacteria and yeast infections (AKA: Red Yeast, which causes deep reddish-brown stains); low grade bacteria infections may also cause excessive tearing.
Cutting Teeth: Cutting teeth may cause changes in the head & mouth structure of your pet, placing pressure on the tear ducts.
Irritation & Allergies: Some animals get hair or eyelashes into their eyes causing irritation. Many breeds are susceptible to allergies. Shampoos and other chemicals can also irritate their eyes. Some foods cause allergic reactions; animals may also build an allergic reaction over time to a type of food.
Water: Water with high mineral levels causes staining.
Food & Treats: Diet can play a significant role in tearing. Many commercial foods contain additives, preservatives and food colouring. This could lead to staining.
Fleas: Fleas survive in moisture, which they get from the eye or mouth area. This could cause irritation and in addition red stains left behind may be from flea faeces.
Why is Eye Envy so different than all of the other products that I've bought and don't work?
Eye Envy works at the true problem, a bacterial infection. Eye Envy contains a cleanser, an astringent (to dry the area) and herbal flower extract (acts as a natural antibiotic) and an antibacterial. Eye Envy is a topical tear stain remover. Other products are often masked as palatable supplements, taking months to work and requiring your pet to ingest antibiotics (e.g. tylan, tylosin as tartrate).
Should Eye Envy be refrigerated? How long is its shelf life?
Eye Envy Original should be refrigerated as soon as you receive it in order to prolong it's shelf life of up to 3 months, otherwise its shelf life outside the fridge is approximately 2-3 weeks.
What is the difference between Original and NR Eye Envy?
There are two versions of Eye Envy - Original, which must be refrigerated and contains an anti bacterial, and NR (Herbal), which does not need to be refrigerated and does not contain an anti-bacterial. The NR version is to be used as maintenance only, once initial stains are removed.
Do You Ship Internationally?
We will happily ship throughout the EU. Please select 'Standard' or 'Express' shipping during checkout (if you are ordering the Original solution please choose Express). We will not be responsible for customs duties, fees or taxes. We are also not responsible for international orders that get lost in the mail.
Is Eye Envy safe to use on my pregnant cat/dog?
Yes. Since Eye Envy is applied externally, it is 100% safe to use on pregnant, lactating and even small kittens (over the age of 7 weeks).
Is Eye Envy applied inside the eyes?
No. Eye Envy is to be applied externally only. However, there is nothing to worry about if some solution gets into your pet's eyes. The ingredients are safe and have been tested.
I have a white pet, do you recommend the powder?
Yes! With any white animals it is recommended to use both the solution and the powder.
Can I use Eye Envy on my pets legs, tail and/or mouth area? Is it safe?
Yes. The ingredients will not harm your animal. Also, EE can be used to treat urine stains, red yeast infections, food and drool stains.
Does Eye Envy fade/bleach coloured pets?
No. The product does not contain any peroxides or bleaching agents and will not discolour your pet.